Child Abuse & Intervention
Child intervention services are focused on the well-being of children and youth, supporting families to be healthy, and ensuring children grow up in safe and nurturing homes.
When parents are unable or unwilling to ensure the well-being of their children, especially if there is reason to believe a child is being neglected or abused, the situation is investigated by Human Services.
If you suspect a child is being abused, contact your local office or call the Child Abuse Hotline at 1 800 387 KIDS (5437).
Alberta Human Services only deals with cases where abuse is caused or allowed by a child’s parent or guardian. If you suspect a child is being abused by someone other than a parent or guardian, please call your local police.
For many families, early intervention services are all they need to help them parent, manage their child’s behaviour or create a more stable home environment.
For families who are struggling, they can get help through two programs:
Child intervention services are provided in Alberta at local offices in 10 Child and Family Services Authorities (CFSA) and 18 Delegated First Nation Agencies (DFNA). You can find your local office here.
In 2012-13, approximately 12,000 children and youth were helped through Child Intervention Services.
Average caseload per caseworker: There is no provincial comparison of average caseloads. The number of files assigned to a worker varies based on:
- the type of involvement
- complexity of the file
- the amount of time/effort required to support each child (or each case file) based on the needs of the child or the situation of the family
- the skills of the worker.
As of September 2012, there were approximately 1,700 frontline child intervention staff working in CFSAs and approximately 350 staff working in DFNAs.
Approved Foster and Kinship Homes as of October 31, 2013:
- 1,547 Authority Foster Homes
- 777 Agency Foster Homes
- 1,510 Kinship Homes