Contact Human Services
If you have specific, personal questions about a program, please phone or visit your closest service office. Email is not secure so your personal information could be read by someone else. Personal information, files and cases should only be handled over the telephone, in person or by mail. If you have non-personal questions, you can email them to us.
AISH Information line
- Toll-free in Alberta: 1‑866‑477‑8589
- Edmonton: 780‑644‑1364
Child Care Subsidy
- Toll-free in Alberta: 1‑877‑644‑9992
- Edmonton: 780‑644‑9992
Child Abuse and Neglect
If you suspect a child is being neglected or abused, call 310‑0000 to get the telephone number of your local office or call the Child Abuse Hotline at 1‑800‑387‑KIDS (5437).
Employment Standards Contact Centre
Do you have questions about your pay, vacation time, hours, over time, etc. please call the number below:
- Toll-free in Alberta: 1‑877‑427‑3731
- Edmonton: 780‑427‑3731
Fraud Investigation Unit
If you suspect a person is misusing funds or benefits issued by the AISH or Income Support programs and would like to report it, you can do so by contacting the Investigation Unit at 780‑643‑6584 in Edmonton or toll-free by dialing 310‑0000, then 780‑643‑6584 outside the Edmonton area. You can also make a report by contacting the Investigation Unit.
Persons with Developmental Disabilities (PDD)
In Edmonton: 780‑427‑1177. To connect toll-free in Alberta, first dial 310-0000 then the phone number.
Temporary Foreign Worker Helpline
- Toll-free in Alberta: 1‑877‑944‑9955
- Edmonton: 780‑644‑9955
Occupational Health and Safety
Hon Dave Hancock
224 Legislature Building
Edmonton AB T5K 2B6
Persons with Disabilities
Hon Frank Oberle
420 Legislature Building
Edmonton AB T5K 2B6
Deputy Minister’s Office
12th Floor, Sterling Place
Edmonton AB T5K 2N2
You can send your comments, ask a question online, or search the Alberta Government telephone directory.
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All other information
Human Services may be reached at 780‑427‑5585, or 780‑422‑3004 8:15 a.m. to 4:30 p.m., Monday to Friday.
To be connected to any Alberta Government office, call 310‑0000 toll-free anywhere in Alberta (more information on this service). Outside Alberta, call long distance 780‑427‑2711.