Contact Human Services

Please phone or visit your closest service office to discuss personal information, files and cases. Do not email personal information. Email is not secure and your information could be read by someone else.

24-hour Emergency Income Support Contact Centre

Get help in an emergency with basic needs like shelter, food, clothing and transportation by calling the Income Support Contact Centre 24 hours a day, seven days a week. This contact centre also assists current Income Support clients who need specific information about their case.

Phone:
780-644-5135 (Edmonton Area)
Toll Free Phone:
1-866-644-5135
Fax:
780-422-9681
Hours of Operation:
24 hours a day, 7 days a week

Alberta Supports Contact Centre

Call for information and referrals to more than 120 social-based programs and services such as child care subsidy, Assured Income for the Severely Handicapped (AISH), income support, adult health benefits, child health benefits, and career and employment services.

Phone:
780-644-9992 (Edmonton Area)
Toll Free Phone:
1-877-644-9992
Fax:
780-422-9681
Hours of Operation:
Monday to Friday, 8:15 a.m. to 4:30 p.m.

Apply for Child Care Subsidy/Submit Child Care Subsidy Forms

More information on child care subsidy

Address:
Child Care Services
Human Services
PO Box 1641, Station M
Edmonton AB T5J 2N9

780-644-9992 (Edmonton Area)
Toll Free Phone:
1-877-644-9992

Fax: 780-422-5692

Hours of Operation:
Monday to Friday, 8:15 a.m. to 4:30 p.m.

Bullying Prevention Helpline

If you’re being bullied or know someone who may need help with bullying, you can speak to someone 24 hours a day, seven days a week. Help is provided in more than 170 languages.

Toll Free Phone:
1-866-456-2323
Helpline Chat:
 Begin chat, 8:00 a.m. to noon daily
Hours of Operation:
24 hours a day, 7 days a week

Child Abuse Hotline

If you suspect a child is being neglected or abused, call the Child Abuse Hotline 24 hours a day, or get contact information for your local Child and Family Services office by dialing 310-0000 during business hours.

Toll Free Hotline:
1‑800‑387‑KIDS (5437)
Hours of Operation:
24 hours a day, 7 days a week

Family Violence Info Line

Do you need help dealing with family violence? You can speak to someone 24 hours a day, seven days a week to get support. Help is provided in more than 170 languages

Toll Free Phone:
310-1818
Helpline Chat:
 Begin chat, 8:00 a.m. to noon daily
Hours of Operation:
24 hours a day, 7 days a week

Fraud Investigation Unit

If you suspect a person is misusing funds or benefits issued by the AISH or Income Support programs and would like to report it, you can contact the Investigation Unit.

Phone:
780-643-6584 (Edmonton Area)
Toll Free Phone:
310-0000
Hours of Operation:
Monday to Friday, 8:15 a.m. to 4:30 p.m.

General Questions and Comments

Please submit general comments or questions about Government of Alberta programs and services online or call toll-free or search the government directory to connect with the right office.

Toll Free Phone:
310-0000
Outside Alberta:
1-780-427-2711
Hours of Operation:
Monday to Friday, 8:15 a.m. to 4:30 p.m.

Media Inquiries
Phone: 780‑427‑4801

Webmaster
You can contact our Webmaster if you have technical issues or questions about our website.

Created:
Modified: 2015-09-02
PID: 430