Contact Information

Contact Human Services

Government of Alberta offices will be closed from December 24 to January 1 inclusive. Human Services has support 24 hours a day, seven days a week, available throughout the Christmas holidays for Albertans who need help. More information

If you have specific, personal questions about a program, please phone or visit your closest service office. Email is not secure so your personal information could be read by someone else. Personal information, files and cases should only be handled over the telephone, in person or by mail. If you have non-personal questions, you can email them to us.

General Questions and Comments

Abuse and Bullying

Talk to trained staff over the phone 24 hours a day, seven days a week, in more than 170 languages.

  • Family Violence Info Line 310-1818 
  • Bullying Helpline 1-888-456-2323 

AISH Information line

  • 1-866-877-8589 toll-free in Alberta
  • 780-644-1364 in Edmonton

Child Care Subsidy

  • 1-877-644-9992 toll-free in Alberta
  • 780-644-9992 in Edmonton

Child Abuse and Neglect

  • If you suspect a child is being neglected or abused, call the Child Abuse Hotline toll-free at 1‑800‑387‑KIDS (5437).

Child and Family Services Crisis Unit

  • 1-800-638-0715 toll-free in Alberta

Fraud Investigation Unit

  • If you suspect a person is misusing funds or benefits issued by the AISH or Income Support programs and would like to report it, you can do so by contacting the Investigation Unit at 780-643-6584 in Edmonton or toll-free by dialing 310‑0000, then 780-643-6584 outside the Edmonton area. You can also make a report by contacting the Investigation Unit.

24 hr Income Support Emergency Contact Centre

  • 1-866-644-5135 toll-free in Alberta
  • 780-644-5135 in Edmonton


Persons with Developmental Disabilities (PDD)

In Edmonton: 780‑427‑1177. To connect toll-free in Alberta, first dial 310-0000 then the phone number.

Other contacts:

Minister’s Office
Honourable Heather Klimchuk
224 Legislature Building
10800-97 Avenue
Edmonton, AB T5K 2B6
Phone: 780‑643‑6210
Fax: 780‑643‑6214

Associate Minister
Persons with Disabilities
Honourable Naresh Bhardwaj
503F Legislature Building
10800-97 Avenue
Edmonton, AB T5K 2B6
Phone: 780‑415‑8700
Fax: 780‑415‑8738 

Deputy Minister’s Office
David Morhart
12th Floor, Sterling Place
9940-106 Street
Edmonton AB T5K 2N2
Phone: 780‑427‑6448
Fax: 780‑422‑9044

Government Feedback
You can send your comments, ask a question online, or search the Alberta Government telephone directory.

You can contact our Webmaster if you have technical issues or questions about our website.

All other information

Personal and Family Supports Website

Main Contact
Phone: 780-644-9992
Toll Free Phone: 1-877-644-9992
Hours of Operation: 9:00 a.m. to 4:30 p.m. Monday to Friday

To be connected to any Alberta Government office, call 310‑0000 toll-free anywhere in Alberta (more information on this service). Outside Alberta, call long distance 780‑427‑2711.

Modified: 2014-09-17
PID: 430