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Alberta Supports Contact Centre

The Alberta Supports Contact Centre is a new contact centre for general inquiries on income support, adult health benefits, child health benefits, child support services, and Assured Income for the Severely Handicapped.

Advisors will provide general information on these programs and services, make referrals to community agencies and other government programs.

Referrals may also be made to a variety of career and employment services, including the Career Information Hotline, JOBS, Student Funding Contact Centre or Employment Insurance.

Phone: 780‑644‑9992 in Edmonton
Toll Free Phone: 1‑877‑644‑9992
Fax: 780‑422‑9681
Email: ei.ascc.m@gov.ab.ca
Hours of Operation: Monday to Friday, 8:15 a.m. to 4:30 p.m.

Income Support Contact Centre

Current income support clients who need specific information on their case can call the Income Support Contact Centre. This centre is open 24 hours a day and also serves after-hours and emergency calls from the public.

Phone: 780‑644‑5135 (Edmonton Area)
Toll Free Phone: 1‑866‑644‑5135
Fax: 780‑422‑9681
Email: iscc@gov.ab.ca
Hours of Operation: 24 hours a day, 7 days a week

Health Benefit Contact Centre

Current clients of the Alberta Adult Health Benefit or the Alberta Child Health Benefit who need information on their case can call the Health Benefit Contact Centre. This centre is open from Monday to Friday, 8:15 a.m. to 4:30 p.m.

Alberta Adult Health Benefit Contact Information

Phone: 780‑427‑6848 in Edmonton
Toll Free Phone: 1‑877‑469‑5437
Fax: 780‑415‑8386
Email: aahb@gov.ab.ca
Online: Submit an inquiry
Mail: Health Benefits Contact Centre
PO Box 2222 Station Main
Edmonton AB T5J 5H3

Alberta Child Health Benefit Contact Information

Phone: 780‑427‑6848 in Edmonton
Toll Free Phone: 1‑877‑469‑5437
Email: achb@gov.ab.ca
Online: Submit an inquiry
Mail: Health Benefits Contact Centre
PO Box 2222 Station Main
Edmonton AB T5J 5H3

Reporting Misuse of Program Funds or Benefits

If you suspect a person is misusing funds or benefits issued through income supports or health benefits programs, you can report your concerns to the Investigation Unit at 780‑643‑6584 in Edmonton, or toll-free outside the Edmonton area by dialing 310‑0000 then 780‑643‑6584. You can also report a person suspected of misusing funds or benefits by contacting the Investigation Unit.

Created: 2006-07-10
Modified: 2013-07-04
PID: 3341